![]() ![]() To do so, connect your lightning cable to another USB port. Restore using another USB port or another computerĪfter checking the condition of the USB cable, check your USB port for failures. If possible, try using a different cable in any case. Here’s one example of what it should not look like: If the cable you are using is MFi certified, make sure that it is not damaged. Please remember that it is always better to use Apple-compatible products while transferring data. If you use a non-MFi certified cable, backup or restore problems may occur. MFi certified products have the following logo on the package: Please check if the lightning cable that you’re using is MFi certified (meant to be used with iPhone / iPad / iPod). To enable airplane mode, go to Settings → Airplane mode (can be found under your Apple ID). Switching to airplane mode will minimize the risk of errors. Sometimes your iPhone won’t restore because it thinks iCloud restore is in progress. To make sure you get the latest updates, manually check the Store for iTunes updates. Iphone backup extractor not working update#If you downloaded iTunes from Microsoft Store, it will update automatically upon the release of a new version. If there is a later version of iTunes, the update process will start automatically.Īlternatively, you will get a message “This version of iTunes is the current version”. Updating iTunes may be useful when you get an error message that says “iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone”. Surprisingly, it helps in a number of cases when iPhone cannot be restored. Restart your iPhone and PCįirst things first: try restarting your iPhone and your PC. Before assuming that the iPhone backup is corrupted, please follow the simple steps below. Most likely, you see one of those errors because your device disconnects during the update or restore. There may be several reasons why iPhone could not be restored. BONUS: Transfer photos and contacts back to iPhoneĮrror4013 or 4014, 9 or 5 | Troubleshooting. Iphone backup extractor not working Pc#
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